WIRTUAL
How-to Guide

Raffle Challenge

Your steps can make amazing things happen!

Step 1

Tap Scan Icon

Step 2

Scan QR Code

Step 3

Tap Join Challenge

Step 4

Confirm

Step 5

Joined Successfully!

Step 1

Tap Scan Icon

Step 2

Scan QR Code

Step 3

Tap Join Challenge

Step 4

Confirm

Step 5

Joined Successfully!

Claim Raffle Ticket

One ticket, unlimited rewards to explore throughout a year

Step 1

Tap Your Raffle Challenge

Step 2

Tap Claim Ticket

Step 3

Confirm to Claim Raffle Ticket

Step 4

Claimed Successfully!

Step 1

Tap Your Raffle Challenge

Step 2

Tap Claim Ticket

Step 3

Confirm to Claim Raffle Ticket

Step 4

Claimed Successfully!

Draw a Prize in Gachapon Shop

Every ticket wins! If you have a lucky ticket, then win grand prize.

Step 1

Tap Your Raffle Challenge

Step 2

Tap Gacha Ticket

Step 3

Login to Your Registered Account

Step 4

Tap Use Ticket

Step 5

Enter Your Master PIN

Step 6

Click to Open

Step 7

Win Your Prize

Step 1

Tap Your Raffle Challenge

Step 2

Tap Gacha Ticket

Step 4

Tap Use Ticket

Step 4

Tap Use Ticket

Step 5

Enter Your Master PIN

Step 6

Click to Open

Step 7

Win Your Prize

Strava

Sync workout data to WIRTUAL via Strava

Step 1

Go to Menu & Tap My Account

Step 2

Tap My App

Step 3

Select Strava App

Step 4

Tap Connect to Confirm

Step 5

Sign in Using Strava Account

Step 6

Authorize WIRTUAL to access workout data

Step 6

Tap Open

Step 7

App Connected Successfully

Step 1

Go to Menu & Tap My Account

Step 2

Tap My App

Step 3

Select Strava App

Step 4

Tap Connect to Confirm

Step 5

Sign in Using Strava Account

Step 6

Authorize WIRTUAL to access workout data

Step 6

Tap Open

Step 7

App Connected Successfully

Note: Please make sure to check back into WIRTUAL app every day for your steps to get logged.

Enable Heart Rate in Strava

Heart-rate is required for data verification

Step 1

Go to Strava Settings
(gear icon in the upper right-hand corner)

Step 2

Tap Data Permission

Step 3

Tap Health-Related Data

Step 4

Allow WIRTUAL to Access Heart-rate Data

Step 1

Go to Strava Settings
(gear icon in the upper right-hand corner)

Step 2

Tap Data Permission

Step 3

Tap Health-Related Data

Step 4

Allow WIRTUAL to Access Heart-rate Data

Garmin Connect

Sync workout data to WIRTUAL via Garmin Connect

Note: You only have to connect once to automatically sync data.

Step 1

Go to Menu & tap My Account

Step 2

Tap My App

Step 3

Select Garmin Connect app

Step 4

Confirm to Connect with Garmin

Step 5

Sign in using Garmin account

Step 6

Allow WIRTUAL to access Workout Data & Tap Save

Step 7

Tap Agree

Step 8

App Connected Successfully

Step 1

Go to Menu & tap My Account

Step 2

Tap My App

Step 3

Select Garmin Connect app

Step 4

Confirm to Connect with Garmin

Step 5

Sign in using Garmin account

Step 6

Allow WIRTUAL to access Workout Data & Tap Save

Step 7

Tap Agree

Step 8

App Connected Successfully

Health

Easily connect your Health app with WIRTUAL to seamlessly sync workout data

Step 1

Go to Menu & tap My Account

Step 2

Tap My App

Step 3

Select Health App

Step 4

Confirm to Connect

Step 5

App Connected Successfully

Step 1

Go to Menu & tap My Account

Step 2

Tap My App

Step 3

Select Health App

Step 4

Confirm to Connect

Step 5

App Connected Successfully

Fitbit

Easily connect your Fitbit app with WIRTUAL to sync workout data
Note: Ensure that your watch/band has been paired with your Fitbit app already.

Step 1

Go to Menu & Tap My Account

Step 2

Tap My App

Step 3

Select Fitbit app

Step 4

Confirm to Conenct

Step 5

Sign in Using Fitbit Account

Step 6

Tap Open WIRTUAL

Step 7

App Connected Successfully

01

Input phone number & password

02

Enter OTP code

03

Login

04

Create wallet

05

Confirm Master Pin

06

Wallet created successfully

Huawei Health

Sync workout data to WIRTUAL via Huawei Health app

Note: Ensure that your watch/band has been paired with your Huawei Health app already.

Step 1

Go to Menu & tap My Account

Step 2

Tap My App

Step 3

Select Huawei app

Step 4

Confirm to Connect

Step 5

Sign in using Huawei Account

Step 6

App Connected Successfully

Step 1

Go to Menu & tap My Account

Step 2

Tap My App

Step 3

Select Huawei app

Step 4

Confirm to Connect

Step 5

Sign in using Huawei Account

Step 6

App Connected Successfully

MapMyRun

Sync workout data to WIRTUAL via MapMyRun app
Note: Ensure that your UA smart shoes has been paired with your WIRTUAL app successfully.

Step 1

Go to Menu & Tap My Account

Step 2

Tap My App

Step 3

Select MapMyRun app

Step 4

Confirm to Connect

Step 5

Sign in using Your Account

Step 6

Tap Authorize

Step 7

Open WIRTUAL

Step 8

App Connected Successfully

Step 1

Go to Menu & Tap My Account

Step 2

Tap My App

Step 3

Select MapMyRun app

Sync WIRTUAL with Zepp app Using Strava

Activities recorded with Amazfit or Xiaomi watches can be synced to WIRTUAL through Zepp app using a third-party app called Strava. Once the apps are connected, successfully synced activities will automatically be pushed to WIRTUAL.

Note: Ensure that your watch/band has been paired with your Zepp app already.

Step 1

In Zepp app, Tap Profile

Step 2

Select Add Accounts

Step 3

Select Strava

Step 4

Tap Strava to Sync Workout Data

Step 5

Sign in Using Your Account

Step 6

App Connected Successfully

Step 1

In Zepp app, Tap Profile

Step 2

Select Add Accounts

Step 3

Select Strava

Step 4

Tap Strava to Sync Workout Data

Step 5

Sign in Using Your Account

Step 6

App Connected Successfully

Share My Activity

Share your activity to compete with friends & users worldwide

Step 1

Tap Submit

Step 2

Tap Results History & Choose workout result

Step 3

Tap the ↩️(share icon)

Step 4

Choose an option to share the activity

Step 5

Select Sharing Template and Decorative Stickers

Step 1

Tap Submit

Step 2

Tap Results History & Choose workout result

Step 3

Tap the ↩️(share icon)

Step 4

Choose an option to share the activity

Step 5

Select Sharing Template and Decorative Stickers

Create External Wallet & Set Master Pin

Check your balance, daily rewards and transactions with ease

Note: Create a password that you can actually remember!! Once it's created, it can't be retrieved

Step 1

Go to Wallet and Tap External Wallet

Step 2

Tap Create Wallet Now

Step 3

Setup Your Master PIN

Step 4

Confirm Your Master PIN

Step 5

Wallet Created Successfully

Step 1

Go to Wallet and Tap External Wallet

Step 2

Tap Create Wallet Now

Step 3

Setup Your Master PIN

Step 4

Confirm Your Master PIN

Step 5

Wallet Created Successfully

Claim Rewards in Your Wallet

Each time you submit exercise results, you earn $WIRTUAL in your wallet

Note: Reward you earned will be credited to your wallet at 00:00 (UTC+0) the following day after your day of submission. To claim a reward, claim fee will be charged for the first 7 days, starting at 30% and decreasing by 5% per day. After Day 7, there will be no additional charge.

Step 1

Go to [My Wallet]

Step 2

Claim Rewards

Step 3

Reward claimed successfully!

Step 1

Go to [My Wallet]

Step 2

Claim Rewards

Step 3

Reward claimed successfully!

Exchange Brand Voucher

Get special discount for your spendings

Note: Brand voucher is only available in Thailand, with plans to expand globally. Stay tuned for countries!

Step 1

Go to Menu & Tap [Voucher]

Step 2

Choose a Voucher You Want

Step 3

Tap [Purchase Voucher]

Step 4

Tap [Purchase] to Confirm

Step 5

Enter Your Master PIN

Step 6

Exchanged Successfully

Step 1

Go to Menu & Tap [Voucher]

Step 2

Choose a Voucher You Want

Step 3

Tap [Purchase Voucher]

Step 4

Tap [Purchase] to Confirm

Step 5

Enter Your Master PIN

Step 6

Exchanged Successfully

Discount for Store Purchase

Spend $WIRTUAL as a discount

📌Note: Brand voucher is only available in Thailand, with plans to expand globally. Stay tuned for countries!

Step 1

Go to Menu & Tap [Brand Store]

Step 2

Choose a Product You Want

Step 3

Tap [Purchase Now]

Step 4

Enter Purchase Order Details

Step 5

Apply $WIRTUAL for a Discount

Step 6

Tap Confirm

Step 7

Enter Your Master PIN

Step 8

Purchased Successfully

Step 1

Go to Menu & Tap [Brand Store]

Step 2

Choose a Product You Want

Step 3

Tap [Purchase Now]

Step 4

Enter Purchase Order Details

Step 5

Apply $WIRTUAL for a Discount

Step 6

Tap Confirm

Step 7

Enter Your Master PIN

Step 8

Purchased Successfully